Terms & Conditions of Sale and Service
(Effective: [[DD Month YYYY]])
Article 1 – Parties and Scope
These Terms & Conditions (“T&C”) govern all sales of apparel and accessories (“Products”) and the provision of related services through the e-commerce site https://[[your-domain]] and any affiliated mobile application (collectively, the “Site”) operated by [[Legal Entity Name]], a company organised under the laws of Japan, having its registered office at [[Full Address]] (“Company”, “we”, “our”, “us”).
By accessing or purchasing through the Site, you (“Customer”, “you”, “your”) agree to be bound by this T&C and our Privacy Policy.
Article 2 – Account Registration
To place an order, you may create a user account. You must be at least 18 years old (or the age of majority in your jurisdiction) and provide accurate, complete information.
We reserve the right to suspend or terminate any account for breach of this T&C or suspected fraudulent activity.
Article 3 – Formation of Contract
A sales contract is formed only when we dispatch a shipping-confirmation email. The automated order-receipt email does not constitute acceptance.
We may cancel an order prior to dispatch if stock errors, payment issues, or reasonable suspicion of fraud occur.
Article 4 – Prices, Duties, and Taxes
All prices are displayed in [[currency]] and include Japanese consumption tax. Shipping charges and any import duties or local taxes for deliveries outside Japan are borne by the Customer.
We may change prices without prior notice; however, the price shown at checkout applies to your order.
Article 5 – Payment
Accepted methods: [[list: Visa / Mastercard / Amex / PayPal / Apple Pay / Klarna, etc.]].
Your card is charged at the time of order confirmation (or “at dispatch” – choose your policy). All payment data is processed by PCI-DSS compliant providers.
Article 6 – Shipping and Delivery
We ship from [[warehouse location]] via [[carrier]] to the countries/regions listed on the Shipping page. Estimated delivery times: [[e.g., Japan 1-3 business days; Asia 3-7; North America 5-10]].
Risk of loss passes to you upon our delivery to the carrier. Title passes upon full payment.
Article 7 – Returns and Exchanges
Unused Products with original tags may be returned within [[14]] calendar days of delivery.
To initiate a return, email [[support@your-domain]] with your order number and reason.
Unless the item is defective, return shipping costs are your responsibility.
Refunds will be issued to the original payment method within [[X]] days after we receive and inspect the return.
(For size exchanges, insert alternative rules here.)
Article 8 – Defective or Incorrect Items
If you receive a defective or wrong Product, contact us within [[7]] days of receipt, attaching photos. We will, at our option, replace the item or refund the purchase price and reasonable return postage.
Article 9 – User Conduct
Customers shall not:
- use the Site for unlawful purposes;
- reproduce, sell, or exploit any Products for commercial resale without consent;
- transmit malware, scraping scripts, or disruptive code.
Article 10 – Intellectual Property
All trademarks, service marks, logos, product images, and content displayed on the Site are owned by or licensed to [[Company]]. Nothing in this T&C grants you any licence except as necessary for personal, non-commercial use of the Site.
Article 11 – Disclaimer and Limitation of Liability
Products are provided “as is.” Minor colour variations due to monitor settings are not deemed defects.
To the maximum extent permitted by law, our aggregate liability for any claim relating to a Product shall not exceed the price paid for that Product.
Article 12 – Force Majeure
We shall not be liable for delay or failure caused by events beyond our reasonable control, including natural disasters, pandemics, war, or governmental actions.
Article 13 – Amendments
We may revise this T&C. Changes take effect when posted on the Site and apply to orders placed after the effective date. We will endeavour to give [[30]] days' prior notice for material changes via email or Site banner.
Article 14 – Governing Law and Jurisdiction
This T&C is governed by the laws of Japan. Any dispute shall be subject to the exclusive jurisdiction of the Tokyo District Court.
Article 15 – Severability
If any provision is held invalid, the remaining provisions remain in full force and effect.
Article 16 – Entire Agreement
This T&C and the documents referred to herein constitute the entire agreement between the parties regarding its subject matter.
(End of T&C)